Monroe Restoration - ServiceMaster Clean

ServiceMaster by Monroe Restoration is a QRV business and participates in Vendor programs with more than 20 leading insurance companies. QRV stands for Quality Restoration Vendor. The QRV designation is a certification program that requires a business meets certain criteria. First, we will guarantee our work through upholding the QRV Guarantee which states:

• We will answer your call 24 hours a day, 7 days a week, 365 days a year
• Onsite within 2-4 hours
• Estimates within 72 hours
• Integrity in pricing
• We will show our professionalism by the identified trucks, uniformed employees and the work product we produce.
• We will do the job right or we will do it again . . . no questions asked.

Water Loss

• Water damage mitigation including extraction services
• Initiate the drying process
• Lift/remove wet or damaged carpet
• Dispose of wet carpet padding
• Use of air movers and dehumidifiers
• Move and inspect furniture to facilitate drying of carpet and structure
• Handle mold in areas of up to 10 square feet. SERVICEMASTER BY MONROE RESTORATION offers professional mold remediation following all EPA and OSHA guidelines. Our technicians are highly trained and certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) in the proper procedures of mold remediation.

Fire Loss

• Loss site inspection and evaluation
• Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning
treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
• If water is present, accomplish the pre-authorized water procedures
• Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning).