Restoration Cleaning Technician - lead

At Monroe Restoration, we help community members rebuild their property and lives following a disaster. We are looking for a supportive, customer-focused Restoration Cleaning Technician Lead that is eager to join a collaborative, growing team to make a difference in the lives of others. 

As a Cleaning Technician Lead, you will be an integral member of our initial response team, working in the field and at the home office to perform restoration cleaning services, content manipulation, inventory management, fire recovery, as well as electronics and documents cleaning.  Our ideal candidate has management experience with the ability to oversee, teach, and create a positive team environment. This person is also detail-oriented, compassionate, trustworthy, and takes pride in helping those in need.

Working as part of a comprehensive restoration team, you will also have the opportunity to earn quarterly bonuses, based on performance, as part of a company profit-sharing plan!

Why join the Monroe Team:

• Our collaborative company culture! You are invited to company-wide events such as Lake Day and company-wide picnics
• Leave every day knowing your work made a positive impact
• We offer career advancement opportunities
• We provide paid time off (PTO) and company paid holidays
• We help pay for your medical plan and offer affordable dental, vision, and short-term disability plans
• We provide access to a 401k retirement plan
• Potential for quarterly bonuses based on team performance

Monroe Restoration | Equal Employment Opportunity Employer | South Bend, IN

Responsibilities

·        Evaluates and documents damaged content; takes photos for loss reports; inventories contents; packs/protects personal goods, furniture, and memories.

·        Performs cleaning services, content manipulation, inventory management, fire recovery, and electronics cleaning as assigned.

·        Ensures equipment, supplies, vehicles, and products are properly handled.

·        Provides empathy, quality customer service and communicates with stakeholders in a timely manner 

·        Establishes a good rapport with co-workers and clients

Qualifications

·        High school graduate or equivalent and 2 years of management expererince

·        Enjoys serving others and has experience/interest in content cleaning, demolition, or packing/moving services

·        Experience in the restoration or construction industry (not required but preferred)

·        Maintains an optimistic, encouraging, can-do attitude

·        Excellent written and verbal communication skills

·        Proven customer service experience with a strong work ethic

·        Punctual; reports to work on time in a clean, complete uniform

·        Detail-oriented with the ability to meet deadlines

·        Valid driver’s license and satisfactory driving record; can pass a background check

·        Prefers to work in a variety of environments; able to lift 50 lbs.

Compensation

$18 - $19 hourly

About Monroe Restoration

For over two decades, Monroe Restoration has been rebuilding homes and restoring lives in and around Northern Indiana. Once you join our team, you will achieve a career at a caring, growing, and successful restoration company whose leaders promote from within, offer great pay and benefits and are dedicated to creating a thriving team atmosphere.